Skip to main content

Meet the First In-Mall Customer Service Robot

Sm Supermalls has #SMThingNew to offer its patriots. Its part of a series of innovations designed to help customer's mall shopping experience better.

SM Supermalls raised the customer service bar high as ever with the introduction of SAM, Philippines' first in-mall smart robot launched last March 28 at the SM Megamall EaTogether Food Hall - which is aesthetic not just in the food it offers but also in the interior designing! Kudos SM Megamall. Check it out on the video below:

#SMThingNew: EaTogether Food Hall and #HeySam, the SM Supermall Robot

An AI (Artificial Intelligent) humanoid robot, SAM is programmed to deliver a smoother, more personalized, efficient and exciting interactions with customers - even kids!

 "Innovation is what SM strives for in providing better customer service to all and we are proud to introduce our latest innovation yet," said Steve Tan, SM Supermalls COO. "SAM is easy to approach and has answers to almost everything SM mall related, making shopping more seamless and fun for our customers."

Now roaming around SM Megamall, SAM will also be coming soon to tother SM Malls nationwide! SAM is designed not just to help with directions but also to provide mall information about the latest sales and deals, promotions, and on-going and up-coming SM Malls events! Equipped with an advanced face recognition technology, SAM can also make personalized greetings to customers once they enter the mall - I am so looking forward to this encounter. Let's see what SAM has to say!

I saw SAM for the first time, and it reminds me of Wall-E!


Customers can also chat with SAM online through the SM Supermalls Facebook page. It serves as a 24/7 online concierge that provides important information you need to know like the local branch location, mall schedules especially during Holidays, nearest ATM locations and many more.

SAM was created in partnership with Cal_Comp Technology Philippines - a leading provide of electronic and original design manufacturing services.

Planning to visit an SM Supermall today? Drop by the MEga Atrium, SM Mega Fashion Hall, or Bank Drive and say #HeySAM for a more fun, convenient and exciting mall experience!

For more information, visit SM Supermall's official website at http://www.smsupermalls.com/ or its Facebook, Twitter and Instagram accounts: @SMSupermalls.


Labels:

Comments

Post a Comment

Popular posts from this blog

#CosmetifiedxGerifiedPH Collaboration: Seoul Skin's Kiss and Blush

Women today are more empowered than ever. We now wear more than one hat, and we are soaring high! And the lady boss of Cosmetified is one living proof among many others. --- After more than two decades, my grade school bestfriend and I finally meet again! We catch up about life and it was amazing to know that we are now the lady bosses of our chosen careers - yours truly as a licensed engineer and her, as a licensed nurse.    But hey, we are definitely more than just our professions - we are kikays, too! ♥️ ♥️ ♥️ We meet not just to catch up on life but also to collaborate for all of you amazing ladies following our blog! In this collaboration series, we will be featuring products that Cosmetified offers in their shopping platforms and social networking sites. Cosmetified was founded on 2016 and started selling authentic imported beauty products via pre-order basis. One of the first items they offer are Blair products from Japan, including Blair Lip La...
24 comments
Read more

Mermaid Island Natural Beauty Review + Giveaway!

If you can't be a unicorn, be a mermaid.  Whimsical and beautiful. That's how I would want to live in this fast-paced marathon we all cramming to run into that we call life.In our everyday hustle, it is good to stop and smell the roses, as they say. To see the beauty in small things, to be quaint amused even. How exciting and whimsical it would be to dive into the ocean and swim away! There's actually a list of reasons why one should opt to be a mermaid. For me, I'd like to become a mermaid even just in a parallel universe so I won't have to worry about clothes. Just pick a pair of clams your size and your good to go! Postpartum meant falling hair like crazy! If I were to become mermaid, I would definitely wear my crowning glory - luscious and swaying in the breeze!  But honesty, sometimes, I want to be a mermaid just to lure some people to their deaths! lol Shh, oooookay, enough of this.. --- Last week, I encountered Mermaid Island when I attended Bl...
13 comments
Read more

State-of-the-Art G.A.O.C. Dental Clinic Opens in SM Megamall

Once upon a time, when people experience toothache ought for an extraction, all they do is gargle and drink bilog (gin) for anesthesia and pray not to get tetanus before a)        pulling the rotten molar with a plier (sanitized in alcohol/hot water, whichever is available) if you’re drunk-brave enough not to feel the pain b)        tying your tooth to an open door and let someone kicked it close in surprise Most preferred letter B for that swabeng one kick pain but if you’re a sadist, it’s letter A landslide! Finally, gargling and drinking bilog again for pain reliever. Chew on ice, or if you have extra bucks, sorbetes (dirty ice cream)! Just make sure you have extra coins for an antibiotic just in case the sore gum started pumping out pus. I just remembered my Nana’s stories about her time. Good thing we are high-tech now. But let’s face it, when we hear the word dentist, all we can think about is pain. I...
7 comments
Read more